Refund & Returns Policy

At Prime Research Chem, we stand behind the quality of our products and aim to provide a smooth, risk-free shopping experience.

Our Guarantee

If your order arrives damaged, defective, or incorrect, we will:

Offer a replacement OR
Issue a full refund

👉 No hassle. No stress.

Return Eligibility

Due to the sensitive nature of our products, we only accept returns under the following conditions:

Item is damaged or defective upon arrival
You received the wrong product
Issue is reported within 48 hours of delivery

Non-Returnable Items

For safety and compliance reasons, we do not accept returns for:

Opened or used products
Change of mind
Incorrect orders placed by the customer

Proof Required (Important)

To process your request quickly, please provide:

Clear photos of the product
Packaging and shipping label
Description of the issue

Send all details to: [Add Email]

Fast Resolution

Once your request is approved:

Refunds are processed within 3–5 business days
Replacements are shipped as soon as possible

Order Issues & Responsibility

We are not responsible for delays caused by shipping carriers
Incorrect shipping details provided by the customer are not eligible for refunds

Quality Commitment

All products sold by Prime Research Chem are carefully handled and quality-checked before shipping to ensure you receive them in perfect condition.

Need Help?

Our support team is here for you.

Email: [Primepeptides@yahoo.co]

Shop with confidence — your satisfaction is our priority.